YourWebPro Help is divided into three sections.
 

 Live support is available toll-free (866) 414-5775.

This is your company name or web site title that will display on each page of your web site.
You can type up to 40 characters (keystrokes).

YourWebPro personnel will assist you registering your domain name.
Call toll-free (866) 414-5775.

Your Domain Name is the web address your visitors type in their browser to locate your business on the Internet.
For example:  www.yourcompany.com.

Most commercial businesses use .com, but .net and .org are also popular.

Your Domain Name is unique and there are no two domain names exactly the same.
For example, we use www.YourWebPro.com.

We might have used www.your-web-pro.com or www.ywp.com.

Adding dashes or using initials is allowable too.

Be sure to choose an easy Domain Name for your customers to remember.

Your Site Headline is a "One Liner" phrase.  It can be the marketing "slogan" your business uses to attract customers.  Nike sporting goods company uses "Just Do It."  Coca Cola uses "It's the Real Thing."  Burger King uses "Have it Your Way."  You can change this slogan anytime to match your current marketing campaign. The Site Headline will appear on the top of each website page under your Company Name/Site Title and can be up to 200 characters.

*If you leave the field blank, nothing will display in the headline and the empty area will not affect the look of the page.

Enter your company Mission Statement, philosophy, or customer agreement.  The maximum number of character for the Mission Statement is 255.

Examples of mission statements:

YourWebPro Design Styles allow you to choose from a wide range of layouts, color schemes, and navigation to give your website a distinctive look and feel.  Preview as many design styles as you like and select one that best fits your business.

1. Click "Site Info" from the top console.

2. Select a Design Style Category from the drop-down list.  Scroll through the styles, looking for a style that reflects how you want your website and business to appear to new customers.
   (Styles can be changed anytime, and upon request, YourWebPro will customize a style specifically to your requirements.

3. Click Select when you see a design style you like.  A sample view of the design style displays in the right-hand Preview window.

4. Click the right hand preview to see a larger view.

To preview another design style, scroll the same category or choose another category and scroll it.  We will customize any style specifically for your business.

Your Design Style (and everything else or your website can be changed at anytime. 

For a free consultation and to request a custom design:

• call us toll free (866) 414-5775

• eMail designs@yourwebpro.com

The Home Page Content is displayed on the "Home Page" of your website.  It is the page viewers 'land on' when they enter your web address.

All other pages are displayed when your viewers navigate to pages by clicking on the page name in the navigation bar.

Content and pictures you enter should describe your business, what you do, and how you help your customers.

There is no limit to the amount of content or pictures you can include but overloading any page may make the page too long, hard to read and navigate.

Enter content in the text editor form - just start typing.  You cannot make a mistake, and you can go back at anytime to change what you typed.

We suggest you add pictures after you have finished entering the text.

When you are finished typing, you easily make the contents look better through formatting.  Formatting adds emphasis to the text and makes it more interesting.

Format all or any part of the text this way:

1. Select the text to be formatted.
   (Hold the left mouse button and drag)

2. The selected text is now highlighted in black.

3. Select bold, underline or any other formatting button from the formatting console. (shown above)

4. The text you selected is formatted according to your choices

5. To remove formatting, select the text (already formatted) and click the formatting button.

Bullets and numbering are formatted the same way.

 

Remember to "Save Page" at the bottom of the screen.  Do this often!

Each page (except home page) requires a "Page Name."  The page name appears in the navigation bar so users can easily go to the page.

Page name examples:    Products, Services, Menu, Sale Items . . .

This is the contact information for your company that will appear on the Contact Us page

Any field you leave blank will not display.

Complete each day's field with your business hours.

Blank fields display empty.

You can type "Closed" or "By Appointment"

Hours of Operation display is controlled with a checkmark here:

(You do not have to display Hours of Operation)

Check to display Un-check to hide

The feedback page displays a form where your viewers can send their contact information to you.  It is an easy way for them to send you comments or feedback about your products and services.

The information in the form is eMailed to you automatically to the eMail address on file in your "My Account" section.

Click the Show Feedback Page check box to display it.  (See illustration below)

This page provides customers an easy way to request an appointment.

The information in the form is eMailed to you automatically to the eMail address on file in your "My Account" section.

Click the Appointment Maker Page check box to display it.  (See illustration below)

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Upload Logo

 

Displaying your Company logo is optional.  If you do not have a logo, put a checkmark in the "no logo" area of the upload logo form.

If you have a Company logo and would like to display it on your website, follow these steps:

1. Click the Upload Your Logo button.
   Click the Browse button.
   (You are now browsing your computer)

2. Locate the logo file and click to select it.

3. Click the Open button.

4. Click the Upload Logo button.

5. Click the Save Info button.

Your logo will be automatically sent to YourWebPro.  We will re-size and optimize it, and install it for you.

Expect your logo to be visible in 24 - 72 hours.

(Pictures, PDF files, Word Document, Excel . . .)

It is easy to transfer your own pictures and files to your website.
Pictures (and files) you transfer are automatically sent to your "My Files" gallery.

To upload a file to your web site:

1. Click "Manage Files" in the left hand switchboard.

• Your picture/file management console appears.

• Column one controls what you are transferring,

• The center displays a list of pictures and files already in your "My Files" gallery.

• The right column displays what you are currently transferring.

2. Click Browse.
   Now you are searching your computer for the picture or file you want to transfer.

3. When you find the desired picture or file, click

4. The picture will automatically resize to the proportions of your website and be uploaded to "My Files" gallery.
   Don't worry what size picture you transfer, the process for resizing is automatic when you click "Upload File."

5. Repeat the process for each picture or file you want to transfer.

6. When you are finished transferring pictures or files, click "Close" in the lower right of the screen.
   
   Your new transferred pictures and files are now available when you Click "Add Files."

Some general comments about transferring pictures.

You may see (in the center column of  "Manage Files," that some picture files appear twice, one with the picture name and again with the picture name plus "thumbz."  The "thumbz" file is used by our computer so you can install a thumbnail size picture on any web page.  People viewing your website can click on the thumb size picture and it will grow to a larger size.

This area details how to display pictures on your website and explains the process of how to insert small pictures that will "zoom" to a larger size. (thumbnail)

Pictures are inserted to your website directly from the formatting console.

Place your cursor anywhere in the text where you want your picture to display.

Click "Add File" on the formatting console.

The "Select Here" dropdown appears. (see illustration below)

• Anything you uploaded was installed to your "My Files" category.
  So any picture or file you transferred is located in "My Files."
  ("My Files" are only available to you)

• There are also 20 other "Public Domain" categories of pictures available.

Select "My Files" or another category.

2. The gallery for "My Files" (pictures you transferred) or the category you selected opens.
   (Switch to another Category of pictures if you do not want one of your own.)

3. Page numbers appear at the top and bottom of each screen.
4. Click a different page number to see a new page of pictures.
5. Click on the picture you want to insert on the webpage.
6. The "Alignment" tool is displayed.  (See "alignment tool" illustration below)
7. Click "Right" to insert the picture to the right of your text.
   Click "Left" to insert the picture to the left of your text.
8. A "0" border is customary, but you can increase the border size in the box labeled "Border."

 Section One

The site info section is where you set up information that appears on your website 'globally.'   This section controls what your viewers will see on the top of each page of your website.  Generally, you will not change the site info section too often.

This section only controls general information.  You will add specific information and pictures to each page of your website in the 'Manage Pages" section discussed later.

1. Select a business category from the pull down list.
   A choice of website styles designs associated with the business category you chose will display.
   Scroll and choose a design style you like.

2. Click on the image.  It will appear (larger) in the right pane
   You can change this design at any time.
   Your website is automatically formatted to match the style you choose.

3. Type your company name in the Company Name/Site Title text box.

4. Type the web address (www.companyname.com) you want for your site into the Domain Name text box.

5. Type your headline (the text that appears at the top of the page) in the Site Headline text box.
   Type your company's mission statement into the Mission Statement text box.
   Click the Save Info button.

6. Click the Preview Site button on the left side of the page to see your work.
   Then click Manage Pages or Contact Info buttons to continue setting up your site.

The "Manage Pages" section is where you set up individual pages for your website. 

Follow these easy steps to change content and pictures and update each of your web pages.

Click the Edit button next to the page you want to work on.

The first time you manage a page you will name the page whatever you want.

In this example, the page named "Insurance" was selected from the console above.
The "Insurance" page opens, ready to be updated

1. The Name field is what you want the page to be called on the website
   (home page is always called home).

2. Type a headline for your page in the Headline text box.

3. Type your page content into the text editor the as if using Microsoft Word.
   (also see the help section "Page Content" and "Displaying Pictures)

4. Click the Save Page button at the bottom of the page.

5. Click the Preview button to see what the page looks like.
   (Press "X" to close the preview)

6. Go back and forth until the page looks exactly the way you want.

The "Contact Info" section is where you enter your Business contact information.

1. Type you company name, address, phone numbers, and eMail address into the appropriate text boxes in the "Contact Info" section.

2. Type your hours of operation into the text box for the appropriate day.
           Example: 9 AM - 5 PM  or "Closed" or "By Appointment".
           Uncheck the Display box to hide the Hours of Operation section.

3. Show or Hide the Appointment Maker by checking or un-checking the display box.

4. Show or Hide the Feedback Page by checking or un-checking the display box.

If you have a Company logo and would like to display it on your website, follow these steps:
(No logo?  - Uncheck the Display Logo box)

1. Click the Upload Your Logo button.
   Click the Browse button.
   (You are now browsing your computer)

2. Locate the logo file and click to select it.

3. Click the Open button.

4. Click the Upload Logo button.

5. Click the Save Info button.

Your logo will be automatically sent to YourWebPro.  We will re-size and optimize it, and install it for you.

Expect your logo to be visible in 24 - 72 hours.

 Section Two

Click "Preview Site" to display your website in a 'pop-up' browser.

This is a handy way to see changes you've made to your pages BEFORE you launch it to the public.

• Changes you make to your website will not be visible on the Internet until you click "Launch Site."

• "Launch Site" is button number three on your Management console.

 "Manage Site" opens this console.  Click any of the three options to perform associated functions.

Changes you make to your website are not visible to the public until you "Launch Site."

We recommend this sequence when working on your website.

1. Make changes and add pictures to your web page(s)
   Make sure you click "Save Info" at the bottom of each page often.

2. Click "Preview Site" to view your work.
   When working on your website, you can go back and forth with "Preview Site" until you are satisfied the website changes you make are exactly what you want.  When you are ready to display your website on the Internet . . .

3. Click "Launch Site" to make your changes visible on the Internet.

Click the button to display the "Manage Files" console.

This is where you transfer pictures and files from your home or office computer to your website.

Also see more help under "Uploading Pictures" - "Managing Files."

Each website comes with a powerful eMarketing tool.

eMarketing is where you send newsletters, coupons, announcements and other information via eMail to one or more individuals directly to their eMail box.

You create elegant html, rich text pages with pictures and then send them automatically to your eMail list.
Rich text is a form of eMail that looks like a magazine ad or a webpage.
(You can also send plain text eMail as an option)

Upon request, YourWebPro customer service will set up your eMarketing service for you.  We will also give you free training so you can start using eMarketing right away.

Call Customer Service toll-free [866] 414-5775

This button opens your Business eMail Management Center.

You read and send messages from anywhere in the world where you have Internet access.

You can also access your Business eMail by typing http://mail.yourcompanyname.com
If your Web address were www.reliableinsurance.com, you would type http://mail.reliableinsurance.com
(Be sure to remove "www" when typing your mail access address.

This button loads a report displaying statistics about your website.

"My Account" is where you can change your password and update credit card information for billing.

1. Type your information into the appropriate My Account text boxes.

2. Click the Save button.

3. If you are updating credit card information, type the new information into the appropriate New Payment Information text boxes.

4. Click the Save button.

You can easily send friends and Clients a link directly to your website.
This process is automatic, simply follow this procedure.

1. Type the eMail address where you want to send the link.

2. Type a greeting into the Your Message text box.

3. Click the eMail Site button.